Privacy Policy.

Veluna Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit the website, book services, or complete intake forms.

Information Collected

When you interact with Veluna Wellness, we may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Intake and health-related information voluntarily provided for service suitability and safety

  • Billing and payment details (processed securely through third-party providers)

How Information Is Used

Your information is used solely to:

  • Schedule and manage appointments

  • Communicate regarding bookings, policies, or service-related updates

  • Review intake information to ensure services are appropriate and safe

  • Maintain internal records as required for business and legal purposes

Veluna Wellness does not sell or rent personal information to third parties.

Third-Party Services

Veluna Wellness uses trusted third-party platforms to operate the website and booking systems, including:

  • Website hosting and analytics (e.g., Squarespace)

  • Scheduling and payment processing

  • Email communications

These providers only access information necessary to perform their services and are required to handle data securely.

Cookies and Analytics

This website uses cookies and analytics tools to understand website traffic and usage patterns. This information helps improve website performance and user experience. Cookies do not collect personally identifiable health or intake information.

You may adjust your browser settings to disable cookies if preferred.

Confidentiality of Health Information

Any health or intake information shared is treated as confidential and used exclusively to determine service appropriateness and support a safe session environment. Information is not shared except as required by law.

Email Communications

You may receive emails related to:

  • Appointment confirmations and reminders

  • Policy updates or required service communications

Veluna Wellness does not send marketing emails without consent. You may opt out of non-essential communications at any time.

Data Retention

Personal information is retained only as long as necessary to fulfill service obligations, maintain records, or comply with legal requirements.

Your Rights

You may request to review, update, or delete your personal information by contacting Veluna Wellness directly, subject to applicable laws and record-keeping requirements.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Selene
Veluna Wellness
505-718-1078